Sales Support Engineer

Θεσσαλονίκη
Μόνιμη
Πλήρης Απασχόληση

Πριν 8 ώρες

OverviewTITAN Greece has an excellent opportunity for a Sales Support Engineer within our Sales Division at Thessaloniki. The position reports to the Customer Technical Support Manager. The primary scope of this role is to provide technical support to customers and the sales network, ensuring high-quality service, promoting sustainability, and supporting the development of new projects and products.Responsibilities

Provide technical support to customers of the Sales Division on quality-related matters, including mix design, laboratory testing, new cement/concrete-based products, and updates on standards and regulations
Monitor cement/concrete market characteristics, collect and analyze samples, and report on changes
Handle customer inquiries related to product quality in collaboration with Quality Control and Sales Technical Support teams
Prepare monthly reports on customer inquiries, covering investigations, corrective actions, evaluations, product characteristics, and cement/concrete quality distribution
Monitor product characteristics and collaborate with Quality Control to ensure consistent quality
Train and support the Sales Division network on products, applications, and competitive advantages
Participate in research initiatives and specialized seminars to introduce new technologies and know-how to customers
Prepare specialized statistical reports (e.g., strengths, consumption trends) using dedicated software
Educate customers and partners in the use of non-destructive testing equipment and methods
Provide technical support on sustainable development, decarbonization, and circular economy topics for production activities and construction projects
Support customers and internal teams in green certifications, sustainability projects, and environmental impact communication

Qualifications

University degree in Engineering (Mining, Civil, Chemical) or in Geology/Chemistry
5+ years of experience in concrete technology or the construction sector
Knowledge of sustainability practices, environmental product declarations, and life cycle assessment preferred
Strong communication and interpersonal skills, integrity, and a broad technical knowledge base
Proficiency in English and IT tools
Proactive, analytical, and solutions-oriented mindset
Ability to work effectively with multiple stakeholders and customers across Greece

What We Offer

Private health insurance
Annual medical check-up
Performance bonus
Prepaid supermarket cards
Learning and Development opportunities
Internships and summer schools for employee children
Wellness programs and special offers

At TITAN we provide equal opportunities for employment, prohibiting any kind of discrimination. All applicants will be acknowledged and treated in the strictest confidence.

Titan Cement Group

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