Assistant Store Manager #Cosmossport Αχαρνών Αθήνα (Άνω Πατήσια)
Cosmos Sport
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction
- Foster a Client centric mindset by developing and maintaining solid Client relationships.
- Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty
- Train, mentor, motivate and offer constructive feedback to the team
- Support team members (e.g., leading by example or coaching) to ensure a great guest experience
- Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth
- Ensure a hazard-free, safe and healthy working environment in compliance with regulations
- Ensure the team is always informed about product, policies and procedures
- Attract and recruit the best talents available on the market through networking and scouting
- Lead and manage all the day-to-day operational activities of the store and ensure compliance with policies and procedures
- Monitor and control store productivity levels with an aim to achieve targeted KPIs
- Implement personnel and resource planning strategies to optimize staff schedules
- Work extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention
- University Degree or equivalent qualification
- A minimum of 2 years’ experience of managing a standalone retail store (or Department Store floor)
- Excellent use of English language and computer skills
- Excellent verbal, written and interpersonal skills
- Numerical and analytical knowledge to monitor KPIs
- Sound working knowledge of Microsoft Office
- Leadership skills and business orientation
- Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style
- Customer service orientation with in-depth knowledge of basic business management processes
- Passion for sports and fashion
- Willingness to learn and tackle new challenges
- Competitive compensation package & performance bonus
- Career development opportunities & education programs
- Health & wellness programs to keep you active
- One day off, part of our "parents’ day off" program
- Generous employee discount in all our brands (Cosmos Sport, Sneaker10, Slamdunk, Sportsfactory, Rundome)
- Extras, discounts and perks - Being a valued member of Cosmos Sport team means a lot to us! We offer a variety of 100+ cool extras!