Key Account Manager – alfa pastry people

Alfa Pastry

Αθήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 14 ημέρες

Alfa Pastry, with a 52-year history, was founded by Athanasios Koukoutaris in Kozani and has grown into an international company with a presence in over 35 countries.Our greatest strength is our people - a team of more than 570 members who share the same vision and contribute daily to our success!We are looking for a Key Account ManagerThis role ensures the achievement of sales targets, maximizes performance and increases engagement of the assigned Key Accounts, through the provision of support and guidance, promotion of company's interests and effective relationship management. The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to success.Your day to day will include:

Managing a portfolio of key accounts, and for delivering client-focused solutions based on customer needs

Participating in annual agreements negotiations and supervising the execution of agreements

Monitoring Key Account performance, assessing market insights and guiding them to sustainable growth via the provision of sales support, resolution of issues, suggestions for improvement etc

Monitoring the sales targets for the assigned key accounts to support their achievement, focusing on increasing performance and profitability

Conducting co-visits with sales force and counseling them on the achievement of sales targets, relationship management, issues resolution, product training etc

Forecasting and tracking key account metrics

Acting as the first point of contact of the Key Accounts and administering the resolution of issues

Building and maintaining strong, long-lasting customer relationships

What you need to succeed:

BSc/MSc in Business Administration or any other relevant field

3-5 years of hands-on experience in Area, Regional sales or Key Account Management roles of large retail networks/accounts, preferably in FMCG industry

Strong analytical & numerical skills

Familiarity with reporting tools (ERP will be considered as strong asset)

Customer service excellence with accuracy, attention to detail and commitment to quality

Results driven and self-motivated with passion, energy, and a positive attitude

Advanced negotiation & sales skills

High standards of business ethics and business conduct

Excellent communication & presentation skills both in Greek and English languages (oral and written)

What do we offer:

Competitive compensation package

Private health insurance plan

Access to educational material through our corporate platform and on-the-job training

Join a team where passion meets tradition and innovation.Send us your CV and become part of the Alfa story - because it's our people who make the difference.

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