Head Therapist

• Performing wellness treatments according to internationally recognised protocols
• Ensuring a high level of hygiene and safety in all areas of the spa including cabins, prep room, locker facilities, wet areas, reception and sports facilities
• Welcoming and guiding customers, explaining and advising on the list of treatments and care products
• Promotion of products and services
• Performing opening & closing procedures, and spa reception duties
• Adherence to all operating protocols
• Supporting all spa functions
• Very good knowledge of all the services provided by the hotel with the aim of the holistic stay experience of the customers
• Continuous training and guidance of the spa therapists team
• Stock taking and inventory management

• Degree in Aesthetics, Physiotherapy or Spa Therapist
• At least 3 years of experience in a similar position in 5* hotels
• Excellent knowledge of English
• Methodology, attention to detail and customer service orientation
• Neat appearance, cleanliness
• Courtesy, pleasant and friendly personality

• TEI Degree in Aesthetics and Cosmetology or TEI Physiotherapy
• Manicure - pedicure degree
• Knowledge of a second foreign language
• Experience in spa reception

• Accommodation & meals
• Competitive remuneration package & benefits
• Continuous training
• Career prospects on a transparent working environment
• Company team events
• Collaborative working environment

Ella Resorts