
Mechanical Field Support Expert (m/f/d)
- Βριλήσσια, Αττικής
- Μόνιμη
- Πλήρης Απασχόληση
Global Growth: Join an industry with growing global presence;
Career Development: Benefit from a dynamic industry that fosters professional growth an skill development.
Pioneering Spirit: Experience the satisfaction of being part of a pioneering movement towards a more sustainable energy;YOUR TASKS
- Provide 1st level technical support for troubleshooting of mechanical systems on wind turbines, such as Main and Pitch Bearings, Gearboxes, Brakes, Automated Lubrication Systems, Hydraulics, Bolts and screw connections, etc.
- Work within Nordex ticket system ServiceNow to prioritize and solve technical incidents
- Handle direct collaboration with Engineering in Headquarter (2nd and 3rd level support)
- Propose on-site actions to local technicians via ticket system, chat or phone
- When necessary, join technicians in wind turbines for hands-on support with troubleshooting or repairs (not more than few days per months, as necessary)
- Visit new turbine types to get hands-on experience with newest Nordex technology
- Escalate blocking points and high priority tickets
- Identify performance improvement measures
- Support identification of affected parts by use of SAP
- Support solution database and technical knowledge articles
- Review process descriptions and work instructions
- Professional education in mechanical, energy production or heavy machinery sector
- At least 3 years of experience in installation, maintenance or service of related mechanical components
- Background in wind energy is a big advantage but not a must
- A very good general understanding of electrical power production systems is required
- Strong Health & Safety awareness
- Fluent English spoken and written is a must - we're not expecting Shakespeare, but you should feel comfortable speaking in interviews and daily meetings with international colleagues;
- Systematic problem-solving behavior and strong trouble shooting skills
- Result oriented work ethic with strong team work and collaboration skills
- Resilience, flexibility and ability to work in an international, performance-oriented and diverse team
- Willingness to work in wind turbines on a regular basis
- Prescreening Call
- Technical Interview
- Business Case
- Cultural Interview
- Offer