Swedish-speaking Technical Support Consultant in Greece
Nordic Jobs Worldwide
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Handle customer inquiries via phone, email, and chat in a professional and timely manner, ensuring customer satisfaction.
- Diagnose and troubleshoot customer issues, providing accurate and efficient solutions.
- Document and maintain detailed records of customer interactions and solutions provided.
- Collaborate with cross-functional teams to resolve complex cases and escalate issues when necessary.
- Contribute to process improvements and share customer feedback to enhance overall customer support.
- Native or near-native fluency in Swedish and excellent command of English, both written and spoken.
- Strong customer-oriented mindset with a passion for delivering exceptional service.
- Excellent communication and interpersonal skills, with the ability to empathize and adapt to customer needs.
- Problem-solving abilities and a keen interest in troubleshooting technical issues.
- Proven ability to work independently, prioritize tasks, and multitask effectively.
- Familiarity with social media platforms and a genuine interest in technology.
- Flights to Greece.
- Hotel accommodation upon arrival.
- Assistance in finding suitable long-term housing.
- Support in navigating the local culture and establishing yourself in your new environment.
- Paid training to keep you up to date on products and procedures.
- In-house doctor and medical insurance.
- Excellent career advancement opportunities.
- International working environment.
- Company-organized festivals, parties, excursions etc. throughout the year.
- Discounts for our employees all over Athens.
- Cultural Treasure Trove: Athens boasts a rich heritage and is home to awe-inspiring historical sites like the Acropolis, Parthenon, and Ancient Agora. Experience the magic of walking amidst ancient ruins and discover a city that encapsulates centuries of human civilization.
- Modern Mediterranean Lifestyle: Athens offers the perfect blend of vibrant city living and laid-back Mediterranean vibes. From its bustling markets and trendy cafes to its stunning beaches and outdoor activities, you'll have endless opportunities to unwind and enjoy a balanced lifestyle.
- International Community: Athens attracts a diverse community of professionals from around the globe. Collaborate with talented individuals from different backgrounds, build international connections, and expand your professional network.
- Coastal Beauty: Immerse yourself in the beauty of the Aegean Sea. Athens offers easy access to breathtaking beaches and picturesque islands, allowing you to escape to paradise during your downtime.
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