Associate IT Engineer
Etraveli Group
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- User setup and administration
- Troubleshoot and resolve software or hardware issues
- Provide to end users first level support and training, at group level
- Monitor requests on our ticketing system (Jira) and resolve in a timely manner
- Update and maintain documentation of IT processes and procedures
- Set up and maintain all office IT equipment (computers, printers, scanners and mobile devices both Android and iOS)
- Keep meeting room equipment (PC, TV, camera, microphone & other equipment) functional at all times
- Manage IT asset equipment
- Bachelor Degree in Computer Science or similar
- Approximately 1 year of related experience in Technical Support, IT administration or equivalent role
- Hands-on experience with Windows/Linux/Mac OS environments
- Familiarity with Active Directory, DNS, DHCP
- Familiarity with G Suite administration
- MS Office knowledge
- Basic networking skills
- Strong problem-solving skills
- Customer-oriented, and willing to learn
- Very good command of English language
- CCNA knowledge
- Working knowledge in a deployment tool (like OCS Inventory / Microsoft SCCM / ConnectWise automate etc.)
- Basic knowledge in a endpoint security solution (Like SentinelOne, Sophos, Avast etc. )
- Working at the leading European OTA in selling flight tickets means being part of a fantastic group of professionals, all of us with different skills and personalities and we believe that it is precisely this that makes us a great team. We offer you:
- Working in a hybrid model - having the opportunity to work both remotely and at the office!
- Health Benefits - Through partners, we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
- Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
- Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
- Growth – We believe in personal development and continuous education and finance online courses and other ways to learn. We also have internal seminars and other activities to learn from each other.
- Team activities - We also schedule company/department/team activities and events outside the office space.
- Fun & Work - We have a relaxed work environment where you can enjoy breakfast, free beverages & fruits, playing ping pong or video games.