ICT Technical Account Manager
Vodafone
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Perform daily visits (physical or digital) to investigate & analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements.
- Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses.
- Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions
- Achieve Sales Targets by co-operating with Corporate Account Managers
- Earn Customer Loyalty by becoming the long-term contact of choice for the customer's Digital Transformation journey and IT solutions lifecycle.
- Previous working experience in a similar position in a Telecommunications or IT company
- Ability to understand the customer's IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace & Security, EndPoint Security (MS Defender) as well as Integration services for the above
- Experience in technical, both in Greek and English
- Ability and interest to learn about the latest business services and products.
- Very good interpersonal skills and ability of fluent communication with customers and partners.
- Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines
- Competitive pay, bonus & remuneration package
- Private Health & Medical Insurance
- Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
- Remote work equipment to help you create a comfortable, ergonomic workspace at home
- Unlimited access to learning resources and trainings
- Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
- Spirit of Vodafone Day: one day each quarter dedicated to your personal development
- Extra days off: Vodafone Day, Family Day, Volunteering Day
- Needless to say, we cater for your communication wherever you are
- Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
- Special employee offers and discounts