German-speaking Customer Experience Officer to Greece, Cyprus or remotely
Nordic Jobs Worldwide
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Deal with clients' inquiries via live chat, email, and telephone
- Update client details regarding their request status
- Perform personal clientele analysis and take action as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
- Perform other ad hoc tasks assigned by team leaders
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent German speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
- Attractive remuneration package
- Private health insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities