Assistant Housekeeping Manager

• Support the Housekeeping Manager in managing the day-to-day operations of the Housekeeping Department to ensure smooth and efficient service delivery.
• Supervise and coordinate the housekeeping team, ensuring compliance with established quality standards and productivity targets.
• Conduct routine inspections of guest rooms and public areas to maintain high standards of cleanliness, presentation, and maintenance.
• Assist in the onboarding and continuous training of housekeeping staff, fostering a culture of service excellence and attention to detail.
• Oversee the allocation of room assignments and monitor progress to ensure timely and thorough completion of tasks.
• Manage inventory levels of cleaning supplies and equipment, initiating purchase requests as necessary to maintain stock availability.
• Respond promptly and professionally to guest inquiries or concerns related to housekeeping services, ensuring satisfaction and prompt resolution.
• Conduct daily briefings and team huddles to align priorities, VIP arrivals, and operational updates.
• Ensure compliance with Hilton policies, health and safety, fire regulations, and sustainability practices.
• Oversee VIP room preparations and turndown services with elevated attention to detail.
• Work closely with Guest Relations to track preferences and implement thoughtful gestures that reflect Conrad’s Smart Luxury ethos.
• Collaborate closely with the Front Office and Engineering teams to address and resolve guestroom or maintenance issues promptly.

• Minimum 4 years’ experience in housekeeping operations in a luxury hotel environment.
• Strong knowledge of housekeeping operations, cleaning techniques, and maintenance procedures.
• Exceptional leadership and team management skills with the ability to motivate and inspire others.
• Outstanding communication and interpersonal skills to engage effectively with guests and team members.
• The ability to multitask and thrive in a fast-paced environment while maintaining attention to detail.
• Knowledge of health and safety regulations pertaining to Housekeeping Procedures and Standards.
• Fluency in Greek and English.

• At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
• The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.

Conrad Athens The Ilisian