IT Support Assistant

• Serve as the first point of contact for IT-related queries via our helpdesk.
• Diagnose and resolve hardware, software, and system issues promptly.
• Set up, configure, and maintain computer systems, laptops, and peripherals.
• Maintain up-to-date IT documentation, including inventory records and manuals.
• Assist in network and server administration tasks.
• Collaborate with the IT team on the rollout and support of new tools and technologies.
• Perform regular system updates and maintenance to ensure security and performance.
• Provide basic training and guidance to staff on IT systems and best practices.

• Bachelor's degree in Information Technology or a related field.
• Additional IT certifications are a strong plus.
• Previous experience in a similar IT support role.
• Hands-on experience with Microsoft 365 administration (user management, security, compliance).
• Strong working knowledge of both Windows and Linux operating systems.
• Familiarity with network protocols, routers, switches, and other networking equipment.
• Excellent troubleshooting and communication skills.
• Highly organized with great attention to detail.
• Able to work independently and collaborate effectively with team members.

• Competitive salary and benefits package.
• Private health insurance.
• Parking Facilities.
• Long-term career growth in the maritime and energy sector.
• Ongoing learning and development opportunities.

MAS Europe