Technical Support Specialist (On behalf of our client)
CollegeLink
Αθήνα
Μόνιμη
Πλήρης Απασχόληση
Πριν 18 ημέρες
On behalf of our client, one of the largest Retail Companies with a leading position in the domestic and international market, we are looking for a professional to cover the position of the Technical Support Specialist . This Retail Multinational Company operates a family of businesses, selling high-quality, great-value own-brand products. The purpose of the position is to manage and maintain network services and resources, support the local POS solution (system and users), and support day-to-day business operations and users. Responsibilities: Management of network users, groups, and computers over a Microsoft-based infrastructure Configuration of workstations Configuration and maintenance of daily system back-up “jobs” Software configuration updates and upgrades Support and maintenance of Till Points and back-office applications Provide end users with technical support and training on premise (SO and Stores) and remotely Troubleshoot computer hardware or software problems and provide solutions Purchase software, hardware, and other IT supplies by contacting vendors Actively participate in new solution design and implementation Actively participate in corporate projects both local and international Good working knowledge of the IT delivery methods, approaches, and standards Liaises with 3rd party technical suppliers to evaluate products and services and ensure compatibility with the company’s systems Απαραίτητα Προσόντα: Basic Requirements B.Sc. in Computer Science, Information Technology, or a related field At least 2 years of experience in similar positions Excellent knowledge of Greek and English language Experience working with Active Directory Services Experience in MS Windows-based networks Experience in the retail industry mainly focused on store operations Travel flexibility (ad hoc needs) Self-motivation, initiative, and problem-solving skills Strong Customer-oriented mindset Planning and organizational skills Strong communication and interpersonal skills Good to have Knowledge and prior experience in EBS (Entersoft Business Suite) Working experience in a multinational environment Παροχές: Compensation package + annual bonus Private Insurance Corporate mobile phone On-boarding training plan and lifelong learning opportunities Direct & open communication with strong team spirit
