Front Office Supervisor
ASTY MYKONOS HOTEL AND SPA
- Μύκονος, Κυκλάδων
- Μόνιμη
- Πλήρης Απασχόληση
This Cycladic modern hotel is composed of 35 luxury Suites and located on Drafaki area in the heart of Mykonos.
This five star minimal-chic hotel offers sheer relaxation, refined discreet luxury services to its guests and sophisticated Aegean culture and hospitality.Asty Mykonos Hotel & Spa, is currently seeking to recruit for the above project in Mykonos, professional for the position ofFRONT OFFICE SUPERVISOR - MYKONOS
(Code: FOM - MYK) Responsible for the personalized customer service and the smooth operation and cooperation between the hotel departments.Responsibilities:
- Oversees on property departments to ensure that an optimal level of service and hospitality, are provided to hotel guests.
- Trains, schedules, coaches and supports associates, ensuring they perform in accordance under each hotel standards and SOPs
- Excellent upkeep of the hotel's areas, facilities and equipment.
- Plans activities and allocate responsibilities as to achieve the most efficient operating model
- Prepares all required paperwork, including forms, reports and schedules, in an organized and timely manner
- Assures hotel maintenance and staff or equipment adequacy
- Oversees and ensure internal audit standards are met
- Commits to meet and exceed all key performance standards and measures
- Able to balance operational needs, implement strategy and display a passion for business excellence
- Reputation management
- Degree in Hospitality/ Tourism.
- 2-3 years minimum experience as a FOM preferably in a Luxury Boutique Hotel
- Excellent knowledge of PMS (preferably PROTEL or HART), MS Office - Computer skills
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
- Excellent command of both English and Greek language is essential, knowledge of other languages is a plus
- Prove leadership skills, be results oriented
- Customer focused, quality driven, superior organizational and follow up skills with a strong eye to detail
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Dedication and willingness to go above and beyond
- Strong work ethics
- Competitive compensation package
- Pleasant working environment
- Supportive management
- Excellent opportunities for career progression
All applications will be treated in the strictest confidence.
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