Connectivity & Provisioning Engineer
Vodafone
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Evaluate customer infrastructure and confirm together with presales engineers that the correct solution implementation is offered to the Enterprise Customers.
- Receive directly from VBTS Project Managers the requests for new service activation, or from EBU TAM/AM request for changes, of OneNet and Vodafone Business Connect services
- Co-ordinate and perform all required actions in order to activate OneNet and VBC30-60 products to the customer premises
- Organize service integrator's technician visits to customer premises to perform all required on site activities installation activities.
- Access customer's internal network (under customer's guidance) to perform work around actions while the activation takes place.
- Good general and technical education with qualifications in telecommunications, electronics, and computing. TEI or University degree
- At least 3 years experience in administration of technology services (Fixed telephony - PBX administration)
- Very good organizational, analytical, and interpersonal skills
- Logical approach to problem solving and self-motivation.
- Ability to retain knowledge and crossmatch new problems with previous ones
- Broad experience of supporting major corporate customers through virtual teams, suppliers, contractors, and integrators.
- A good command of written and spoken English
- Knowledge of isdn signalling, Sip messages, IMS network, RTP, PRI, Routing, PBX configuration
- Knowledge of Cisco equipment/Call manager/programming. Cisco certification is also desirable.
- Thorough knowledge, end to end, of fixed voice telecommunication network operation.
- Knowledge of networks/switches
- Basic Knowledge of MetroETH, Microwave, EFM Services
- Knowledge of Microsoft Office programs (Word, Excel, PowerPoint
- Competitive pay, bonus & remuneration package
- Private Health & Medical Insurance
- Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
- Remote work equipment to help you create a comfortable, ergonomic workspace at home
- Unlimited access to learning resources and trainings
- Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
- Spirit of Vodafone Day: one day each quarter dedicated to your personal development
- Extra days off: Vodafone Day, Family Day, Volunteering Day
- Needless to say, we cater for your communication wherever you are
- Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
- Special employee offers and discounts