Host

Kerzner International

Κέα, Κυκλάδων
Μόνιμη
Πλήρης Απασχόληση

Πριν 1 μήνα

Host
(6708)At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.About the RoleA Host is expected to have a smart and neat appearance, which reflects the high standards of One&Only Kea Island. Host is there to support the Host Team Leader in his/her duty and ensure the needs.Their interpersonal abilities make them an exceptional point of contact with every guest, to ensure their stay is as seamless and memorable as possible. At the same time, their analytical minds and composed character allow them to be the primary line of defense to prevent and solve any possible complaints.Key Duties and Responsibilities

Implement suggestive selling techniques to sell and promote services of the resort
Following grooming standards, coordination, checking and completion of the assigned duties.
Assist to daily Arrival and Departure experience.
Maintain intra-departmental relations and communication to achieve synergy within the department and the daily operation.
Ensure service is personalized and One&Only moments are created to the guest.
Monitor Standard Operating Procedure for the Host department

Skills, Experience & Educational Requirements

English Level: Fluent (100%)
Proficient in MS Office, ALICE and Micros Opera.
Exceptional communication and interpersonal skills.
Qualified financial analyst with billing knowledge.
Critical thinker and a remarkable problem solver.
Expertise in product and brand knowledge.
Use of ALICE and OPERA preferably

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Kerzner International

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