Spanish Speaking Customer Service Agent For Technology Company
- Ελλάδα
- EUR 17.000-20.000 το χρόνο
- Μόνιμη
- Πλήρης Απασχόληση
- Handle customer inquiries in Spanish via phone, email, and chat regarding technology products and services.
- Provide detailed information about product features, troubleshooting, and service options.
- Assist customers with account management and address any technical issues they encounter.
- Document customer interactions and feedback accurately in our systems.
- Collaborate with technical teams to ensure efficient problem resolution.
- Stay updated on the latest technology trends and product developments to provide informed support.
- Gather insights from customer interactions to help improve service delivery.
- Fluency in Spanish and English, both spoken and written.
- Previous experience in customer service, preferably in the technology sector.
- Strong communication skills and an ability to convey technical information clearly.
- Proven problem-solving skills with a focus on customer satisfaction.
- Familiarity with technology products and customer service software.
- A proactive and positive approach to customer interactions.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...