Hebrew Speaking Client Support Agent In Greece - Mercier Consultancy

• Assist Hebrew-speaking clients through various channels, including phone, email, and chat.
• Provide support for product inquiries, account management, and troubleshooting issues.
• Work closely with internal teams to ensure complex client queries are resolved effectively.
• Maintain accurate documentation of client interactions to support quality improvement efforts.
• Collect and assess client feedback to identify areas for enhancement in service delivery.
• Stay informed about product updates and best practices in customer support.
• Engage in continued training and skill development opportunities.

• Fluency in Hebrew and English, both written and spoken, is required.
• Prior experience in customer support or related roles is preferred.
• Excellent communication and interpersonal skills, with a focus on client satisfaction.
• Ability to work both independently and collaboratively within a team.
• Detail-oriented with strong problem-solving abilities.
• Familiarity with customer support software and tools is a plus.
• A positive attitude and flexibility in a fast-paced work environment.

• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Mercier Consultancy