Norwegian Allente Customer Experience Associate in Crete
Teleperformance
- Χανιά
- Μόνιμη
- Πλήρης Απασχόληση
- Be the primary point of contact for customer requests, becoming Allente's most valuable ambassador
- Utilize phone calls, e-mails and chats in order to provide a seamless experience to new and existing customers
- Respond to inquiries about broadband services and TV solutions offered by our client - always in a professional and timely manner
- Resolve technical issues as they arise in a timely manner
- Follow up with a thorough needs' assessment and inform customers about ongoing campaigns
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
- Fluency in Norwegian
- Very good use of English - both in written and spoken language
- Work experience in a customer/tech support role is welcome
- Familiarity with TV solutions and streaming services will be considered an asset
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Computer knowledge/tech savviness
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop - both at no cost to you)
- Free accommodation or extra accommodation bonus, throughout the entire employment period
- Competitive monthly salary + 2 extra salaries per year
- A generous bonus scheme
- Fully remunerated training by certified instructors
- Consistent support for anything you may need along the way
- State-of-the-art premises - including an amazing activity room with a fully-equipped gym, table tennis table and TV
- Professional growth &
that fosters diversityThis is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12. 000 people from 110+ nationalities.
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