Grecotel, the leading hotel chain in Greece, is currently seeking a friendly and professional Receptionist to join our team. As a Receptionist at Grecotel, you will be the first point of contact for our guests and will play a key role in providing exceptional customer service and creating a positive first impression. Responsibilities Welcome and greet guests in a friendly and professional manner Check-in and check-out guests, ensuring a smooth and efficient process Handle guest requests, inquiries, and complaints with professionalism and tact Manage reservations and ensure accurate and up-to-date information Coordinate with other hotel departments to meet guest needs Maintain a clean and organized front desk area Requirements: Prior experience as a Receptionist or in a customer service role is preferred Excellent communication and interpersonal skills Professional and friendly demeanor Ability to multitask and handle multiple phone lines Proficient in using computer systems and hotel software Knowledge of local attractions and services Fluency in English and additional languages is a plus Benefits: Competitive salary and other benefits (bonus included) Advanced Opportunities for professional growth Accommodation (if necessary) and Board Transportation costs Participation in educational programs
