EMEA MEET Senior Operational Analyst (English and Spanish)
Pfizer
Θεσσαλονίκη
Μόνιμη
Πλήρης Απασχόληση
Πριν 22 ημέρες
The Meetings, External Engagements, & Travel (MEET) Senior Analyst position is responsible for processing and ensuring the compliance of all MEET transactions. The Senior Analyst will review transaction details for compliance and follow up with commercial colleagues as needed. Additionally, the Senior Analyst will create digital contracts and submit event payments for reconciliations. The Senior Analyst will also serve as the main point of contact for all key event activities, such as extra coordination and oversight, budget management, and venue selection. This Senior Analyst will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally across the organization as needed. This role will be based in Thessaloniki, Greece and work with the regional payments team, regional sourcing team, and other MEET Centers of Excellences as appropriate. This role will report directly to the Country Operations Manager. Review assigned MEET transactions ensuring that they are compliant and properly documented according to MAPP policy and systems, Country Annex, Country Profile, and MEET Standards Closely monitor any Meeting Planning Agencies (MPAs) assigned to transaction, ensuring that the logistics actions for the events are completed in accordance with Service Level Agreements (SLAs) and to the quality expected from Pfizer Work with Legal and Local Compliance to get approvals for exceptions when needed Consult with MEET colleagues, business colleagues, healthcare professionals and external organizations to resolve any errors, issues, or rejections as needed Ensure that contracts and letters for MEET transactions are reviewed, signed, and reconciled appropriately Provide additional meeting oversight for Key Events, including Business Unit coordination, MPA oversight, walkthroughs, post-event feedback, venue selection, budget management, third party coordination, customer needs, and day-of support Ensure audit support documentation is gathered appropriately Confirm that consultant received proper payment Provide leadership on special assignments Support roll-out activities, such as translations, testing, and training plans (design, execution, and maintenance) Demonstrate strong communication skills and relationship skills working with the commercial business Employ innovative approach to assisting in improving processes and ability to train and deploy changes Work with other MEET leaders regionally to ensure consistency and standardization Work closely with MEET Operations Leads and MAPP Lead on bringing efficiencies to how we work and ensuring compliance standards are met Support on training and documentation processes. Lead market touchpoints, support MEET Analyst on escalations and leadership on special assignments. Partner with markets / regional process leads to understand additions / changes to local country annex requirements BASIC QUALIFICATIONS Bachelor’s degree in Business, Finance, or a related discipline 3+ years (or 1+ years with MBA / MS) of experience in compliance, and customer focused operations with significant volumes and risk (incl. audit and/or finance experience) Fluency in English and Spanish is a must Proficiency in PC skills (MS Excel, Word, PowerPoint) required Strong stakeholder management skills Good organizational skills to coordinate and manage multiple priorities Strong technical skills in managing transactions within a global system Strong customer service skills and mindset Ability to work independently Strong experience in controls environment Understanding of accounting terms and financial cycle Understanding of compliance/financial controls Ability to work under pressure and to handle several projects at once High level of self-motivation, energy and flexibility Strong interpersonal and organizational skills Strong written and verbal communication skills enabling effective communication with all levels of management Highly focused on customer service PREFERRED QUALIFICATIONS 1-2 years of experience with MAPP transaction processing preferred SAP / Ariba experience preferred Strong compliance experience and financial or audit controls background Experience with Foreign Corrupt Practices Act transactions preferred Experience with accounting or compliance/audit transactions, preferably in a shared service with strong compliance controls Leadership experience to train or develop others and bring innovative ideas to the team Previous experience with pharmaceutical companies is preferred Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies Deep expertise and understanding of a large compliance related, customer facing operations team Ability to engage with stakeholders to resolve issues and achieve objectives Understanding of MAPP Policy terms and healthcare compliance policies Proficiency with data analysis and visualization Please apply by sending your CV and a motivational letter in English LI#PFE Purpose Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. Global Procurement #LI-PFE
