Dutch-Speaking Customer Service Agent for a Leading Global Technology Company
- Ελλάδα
- EUR 18.000-22.000 το χρόνο
- Μόνιμη
- Πλήρης Απασχόληση
- Respond to customer inquiries in Dutch through phone, email, and chat, providing support on various technology-related issues.
- Offer detailed information regarding products, services, and troubleshooting assistance.
- Resolve customer complaints and issues swiftly to maintain high levels of satisfaction.
- Maintain accurate records of customer interactions and feedback within the company systems.
- Collaborate with the technical support and product teams to enhance service delivery.
- Stay updated on the latest technology trends and product updates to provide informed recommendations.
- Contribute to improving processes and service protocols based on customer feedback.
- Fluency in Dutch and English, both spoken and written.
- Experience in customer service, preferably in a technology or IT environment.
- Strong communication skills with a focus on customer engagement.
- Proficient in problem-solving and handling complex inquiries effectively.
- Familiarity with technology products and services is a significant advantage.
- Proficient in utilizing customer service software and communication tools.
- A team player with the ability to work independently in a fast-paced environment.
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...