Billing & Metering Specialist
Elpedison
- Μαρούσι, Αττικής
- Μόνιμη
- Πλήρης Απασχόληση
- Execute regular and ad hoc customer billing printing and delivery (both for EL & NG), performs sample checks (billing controls) on the correctness of the issued invoices to ensure that all customers are billed and the invoices are issued correctly and maintain a record of checked and confirmed printed bills.
- Participate with an active role in the Billing Cycles Management process (both EL & NG) by updating the billing system with all necessary commissioning specifications
- Handle meter readings and metering corrections processes both for electricity (EL) and natural gas (NG) and perform validations (e.g. before uploading them into the company's systems, evaluations of automatic payments).
- Resolve escalated customer issues related to measurements and charges-related disputes.
- Perform and control the process of reimbursement of municipal fees in the respective municipalities of 3rd party charges that are collected through electricity bills and ERT fees; compile reports for the parties involved (e.g. Accounting, Tax & Treasury).
- Provide regular and ad hoc reporting for customers to support the sales function. Provides customized reports to large customers.
- Perform the process of printing and dispatching the issued documents to customers and update the billing system with all the necessary commissioning specifications as described in the contract.
- Perform UAT checks in new system development and communicates to IT and if needed directly to the vendors any issues that must be addressed
- A BSc in Economics, Mathematics, Statistics, or a relevant discipline (applied science)
- A minimum of 2 years of Relevant Professional Experience
- Fluent in English both verbally and in writing
- Advanced Software Skills, MS Office,
- Excellent analytical & numerical skills
- Strong teamwork
- Excellent communication skills
- Competitive salary
- Performance-based variable pay 💰
- Ticket restaurant card 💳
- Transportation reimbursement ⛽
- Private Health Insurance coverage 🩺
- Pension Scheme
- Home electricity and natural gas discount ⚡
- Continuous learning & upskilling opportunities and access to our premium online training platform 📚
- Hybrid Working
- One extra day of paid time off
- Reimbursement for your athletic activities 🥈
- Unlimited fruits and snacks at the office 🥜