Customer Expert - Portuguese - Greece
- Πάτρα, Αχαΐας
- Μόνιμη
- Πλήρης Απασχόληση
- Handling incoming phone calls, messages, and emails from customers.
- Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs, and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous
- communication.
- Excellent writing and verbal communication skills in Portuguese and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
- Relocation support: Flights, accommodation & housing assistance (Athens, Thessaloniki)
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.