Finnish Speaking Client Support Agent In Greece - Mercier Consultancy

• Assist Finnish-speaking clients through various communication channels including phone, email, and chat.
• Provide support on product inquiries, account management, and technical issues.
• Work closely with internal teams to resolve complex client questions and ensure overall satisfaction.
• Document client interactions thoroughly to contribute to service quality and enhancement.
• Gather feedback from clients to identify potential service improvements.
• Stay informed about product updates and industry trends to offer knowledgeable support.
• Participate in training courses and workshops for continuous skill development.

• Fluency in Finnish and English, both written and verbal, is essential.
• Experience in customer service, support, or related fields is preferred.
• Strong communication and interpersonal skills with a focus on client satisfaction.
• Ability to work effectively in a team and independently manage tasks.
• Detail-oriented and able to think critically to solve problems.
• Familiarity with customer support software and tools is a plus.
• A proactive attitude and flexibility to adapt in a fast-paced work environment.

• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Mercier Consultancy