Front Office Agent
ASTY MYKONOS HOTEL AND SPA
- Μύκονος, Κυκλάδων
- Μόνιμη
- Πλήρης Απασχόληση
RESPONSIBILITIES:
- Implementation on a daily basis of the operation procedures of the department
- Concierge Services
- Guest Relations skills
- Offering upscaled customer service
- Degree in Hospitality/ Tourism.
- 2-3 years minimum experience as a Front Office agent preferably in a Luxury Boutique Hotel
- Excellent knowledge of PMS (preferably PROTEL or HART), MS Office - Computer skills
- Excellent command of both English and Greek language is essential
- Very good knowledge of a second foreign language will be considered as an asset.
- Concierge Services experience is more than welcomed.
- Guests complaint handling knowledge is required.
- Self-motivated, enthusiastic and customer-oriented
- Negotiation with excellent PR & Communication skills
- Well-groomed with strong interpersonal skills
- Competitive compensation package
- Pleasant working environment
- Supportive management
- Excellent opportunities for career progression
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