
Key Account Manager
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Understands the key priorites of the client to achieve or exceed the assigned revenue and growth goal in assigned account(s) or sales territory.
- Based on long term relationship with client, acts as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product, consulting, technology and service capabilities.
- Anticipates clients’ needs and, in collaboration with IQVIA marketing, sales specialists, consulting, technology, HTA and client service, develops and presents proposed solutions to client's complex business issues.
- Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
- Typically interfaces with marketing, market research, sales management, market access, regulatory, medical, business development, production, and/or IT at the manager level in existing and prospective client(s).
- Represents the company to the client and the client to the company in all sales related activities.
- Monitors client satisfaction with contracted deliverables and works with sales management team and Client Service’s management to achieve and maintain a high level of customer satisfaction.
- Communicates news from the market and understands impact on IQVIA business.
- Effectively manages renewals and subscriptions.
- As required, may participate in contract renewal efforts on large contracts.
- May work with global and regional account management in the pursuit of multi-country opportunities.
- At least 3 years of prior relevant sales or account management experience and/or solution sales management experience (preferred)
- Bachelor degree is required, Postgraduate Degree is a nice to have
- Demonstrated analytical skills
- Strong verbal communication and listening skills
- Demonstrated customer service skills
- Effective negotiation skills