Solutions Engineer
Yodeck
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Fully understand the core product, user-facing functionality, implementation and deployment process. Focus on understanding features, use cases and personas.
- Fully comprehend customization capabilities of the product.
- Support Sales with any questions they may have on the product.
- Join product discovery calls with Customers to identify needs and propose off-the-shelf solutions or customizations.
- Liaison with Tech leads to answer complex functionality questions from customers or from non-technical internal stakeholders such as Sales or Marketing.
- Work closely with the Professional Services team to produce minimal scope-of-works and services quotes, handing over proposals to Sales.
- Regularly liaison with the Product team to relay feedback on the core product or communicate recurring themes/requests coming from stakeholders that need to be addressed/managed.
- Contribute to the technical requirements of Requests for Proposals (RFPs), Requests for Quotations (RFQs), and questionnaires.
- Love problem solving.
- Bachelor's degree or equivalent experience in Engineering or Computer Science.
- Understanding of web application concepts like web services & APIs.
- Experience working directly with customers.
- Excellent communication skills with which you’ll actively listen and explain complex technical issues in simple terms.
- Working proficiency in English (both spoken and written).
- A high degree of ownership.
- Experience in working with APIs (REST, SOAP web services, etc.)
- Experience in Python or similar interpreted programming language.
- Understanding of cybersecurity principles
- Competitive salary package
- Company-wide bonus and a Stock Option plan
- Individual training budget for professional development
- Office gym, nutritionist, meal vouchers and much more
- Private medical insurance plan
- Exciting & friendly surroundings
- International, fast-paced and flexible working environment
- Commuting expenses
- Equal opportunity and workplace diversity