English Customer Service - Athens, Greece

Αθήνα
EUR 1.200 το μήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 7 ημέρες

Description: Are you looking for your next adventure abroad? What about moving to Greece and joining an international customer service team?Your employer:An international customer experience leader with tens of thousands of employees worldwide. The company’s purpose is to bring humanity to business by building meaningful connections between people and brands. With a culture of belonging, it values every voice and perspective, creating an inclusive workplace where everyone can thrive.Your work:As an English Customer Service Representative, you will:

Answer incoming calls from U.S.-based customers of the largest home improvement retailer in the United States
Provide accurate, valid, and complete information using the right tools and methods
Assist customers with their inquiries, issues, or product questions in a friendly and solution-oriented manner
Occasionally upsell products or services to existing customers

Requirements:Requirements:

English fluency at C1 level
Previous experience in customer service is an advantage
Strong communication and problem-solving skills
Comfortable working overnight shifts (14:00–07:00 EET/EEST, currently 15:00–23:00 until September)
High school diploma or equivalent
Professional, positive, and eager-to-learn attitude
Willingness to work onsite in Athens (no remote option)

Offer: Offer:

Gross salary of €1,200/month
25% higher hourly pay for night shifts (22:00–06:00) according to Greek employment law
25 days annual leave per year
Comprehensive benefits package, including PTO, tuition reimbursement, health and wellness incentives
Paid training (following the same shift range, no morning sessions)
Supportive leadership, inclusive company culture, and growth opportunities
Work onsite in brand-new Athens facilities
Career development and international experience

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