Hungarian Speaking Client Support Agent In Greece - Mercier Consultancy

• Assist Hungarian-speaking clients via phone, email, and chat with their inquiries and support requests.
• Provide effective guidance on product information, account management, and troubleshooting issues.
• Work closely with internal teams to resolve complex client concerns quickly and effectively.
• Document client interactions thoroughly to enhance service quality and support improvements.
• Gather feedback from clients to identify opportunities for enhancing service delivery.
• Stay informed about product updates, industry trends, and best practices in customer support.
• Participate in continuous learning and professional development activities.

• Fluency in Hungarian and English, both written and spoken, is essential.
• Previous experience in customer service or related fields is preferred.
• Excellent communication and interpersonal skills with a focus on client satisfaction.
• Ability to work both independently and collaboratively within a team.
• Detail-oriented and effective at problem-solving.
• Familiarity with customer support software and tools is an advantage.
• A proactive attitude and flexibility in a fast-paced work environment.

• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Mercier Consultancy