Work & Travel in Portugal (Fully Remote Job with Accomodation from the Day 1)
FH Collective - Academy
- Ηράκλειο
- Μόνιμη
- Πλήρης Απασχόληση
- Handle inquiries related to orders, shipping, payments, refunds, and returns
- Communicate with customers, carriers, financial institutions, and internal teams
- Work with sensitive data, complying with PCI and GDPR standards
- Resolve complex issues using internal knowledge bases and escalate when needed
- Ensure a seamless customer experience with professionalism and care
- Fluent Danish & English (C1, written and spoken)
- Attention to detail & high level of accuracy
- Problem-solving mindset with strong decision-making skills
- Customer-focused and team-oriented attitude
- Ability to work under pressure and meet deadlines
- SAP or back-office experience is a plus (but not required)
- Christmas Allowance (monthly): 86.00
- Holiday Allowance (monthly): 86.00
- Meal Allowance: 154.00/month (tax-free meal card)
- Total Compensation:
- With Company Apartment: 1,620.50/month
- Without Apartment: 1,420.50/month
- Health insurance from day one
- Paid training (1520 working days)
- Performance bonuses depending on targets
- Company-rented furnished apartments (utilities included) for the first 14 months
- Bed linens, kitchen equipment & internet provided
- Eligibility: Applicants living more than 100 km from Lisbon
- Remote work option available with company equipment provided
- Occasional in-office presence may be required depending on project needs
- Full-time (40 hours/week) on rotating shifts
- Hours: MondaySunday between 07:00 and 00:00
- Overtime may be required during high-volume periods
- 22 vacation days/year (after the first calendar year)
- Holiday & Christmas bonuses paid monthly
MyCarriera