Finnish-speaking Customer Service Agent to Crete, Greece

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Job DescriptionDo you want to work in the warmth of the Mediterranean? Do you enjoy talking to different people and easily get along in various social situations? Great! Our partner in Chania, Crete is looking for Finnish-speaking customer service representatives.Our PartnerOur partner is a globally spread company specializing in outsourcing customer service operations, with approximately 300,000 employees worldwide. In Greece, they operate in Athens, Thessaloniki, and Crete, supporting the customer service operations of the world's most well-known brands. The partner's facilities host numerous nationalities working in customer service teams for various brands, speaking dozens of different languages. The employer offers diverse career advancement opportunities and pleasant employee benefits. When relocating to Greece, our partner provides extensive relocation support, including a comprehensive relocation package.Chania is located on Crete and is the island's second-largest city. It is also a former capital, famous for its romantic old harbor and narrow streets in the Old Town. Chania is an absolutely beautiful destination with its stunning beaches.Employee Duties and Responsibilities:

Work in customer service assisting Finnish-speaking customers by handling incoming contacts
Maintain the company's reputation in every interaction
Work efficiently via phone, chat, and email
Address various customer problems and questions with a positive attitude
Investigate various errors and issues
Occasionally up-sell additional services to customers

Requirements:

Excellent Finnish language skills and good English skills (written and spoken)
Interest in customer service
Advanced computer skills
Ability to multitask, prioritize, and manage time effectively
Willingness to work in a fast-paced environment
Readiness to work in varying shifts
Willingness to relocate abroad

The Employer Offers:

Relocation package (flights and accommodation)
Support team for relocation-related matters
Very attractive local salary
Bonuses three times a year (Christmas/Easter/summer)
Monthly performance bonuses
Paid orientation and training
Continuous training to develop and maintain your professional skills and product knowledge
Company-organized parties, trips, and events throughout the year
Freedom in style - no formal dress code!
Private doctor services and health insurance
Excellent career development opportunities
Highly international environment

Interested? Send your application today, and we will be in touch soon!About Nordic Jobs WorldwideNordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic -speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.

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