Tennis Reception Agent - Tennis Shop Agent for Costa Navarino
Costa Navarino
- Ελλάδα
- Συμβόλαιο
- Πλήρης Απασχόληση
- To provide administrative support to operations and other departments as required, multi-tasking requests simultaneously and ensuring a flexible and positive approach to all eventualities.
- To assist in managing facility bookings from guests in accordance with Tennis Center procedures, to include all financial transactions related to accommodation, court fees and the shop.
- To provide outstanding and professional customer service to tennis guests, responding quickly with true personal responsibility.
- To carry out all duties in accordance with the Tennis Center Opening and Closing procedures.
- To ensure all deliveries are recorded and distributed accurately following to procedures. To ensure colleagues are kept up to date with bookings, as per Tennis Center SOP’s.
- To provide accurate information and advice about facilities, services, and programs.
- To meet and greet visitors and offer refreshments in a professional and timely manner.
- To inform and advise colleagues promptly of their arriving visitors and guests.
- To build, manage and maintain strong inter-departmental relationships and communication within Costa Navarino and work in partnership with other team members.
- To be an ambassador for the vision of the Tennis Center both internally and externally by communicating and promoting the vision and direction of Costa Navarino with passion.
- To make suggestions to improve the working situation within Costa Navarino as a whole.
- To cooperate with measures introduced to ensure there is Equality of Opportunity.
- To assist other members of the operations team in tasks as required.
- Promotion and marketing of all coaches and our tennis services.
- Ability to restring, re-grip and repair rackets (will be considered a plus)
- Professional IT, Microsoft office and Internet skills.
- Excellent interpersonal and communication skills, written and verbal.
- Ability to effectively communicate with guests of all ages, management, and other staff.
- Ability to work well within a team and maintain effective working relationships.
- Ability to work on own initiative and follow verbal and written instructions.
- Working to deadlines and juggling different priorities.
- English and Greek language skills – fluent level compulsory and any other language (will be considered a plus)
- Competitive compensation package
- On going training opportunities
- Accommodation in the vicinity of Navarino Dunes (for non Messinians residents)
- Meals within the premises
- Private Medical Plan
- Use of Navarino Dunes Facilities, according to the relevant policies