Data Center Operator
Uni Systems
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Monitor computer systems and hardware of the Data Center and investigate the origin of any malfunction for its resolution, according to the company procedure
- Provide immediate updates in case of emergency
- Forbid access to people without credentials or official entrance approval
- Update the Data Center journal regarding visits or other incidents that should be recorded
- Handle incoming calls and client requests (e.g. change of media tape) and act accordingly after having verified the origin of the request
- Receive, enter and monitor calls regarding the cloud
- Monitor the functionality of cloud infrastructure and services via MS System Centre (SCOM) and provide 1st level support if needed
- Forward unresolved issue to the 2nd level support
- Inform the supervisor in case of uncommon incidents and recommend ways to improve the procedures
- University/College degree in Computer Science, Computer Engineer or relative discipline
- 0-2 years of experience in similar role
- Excellent kowledge of English language (written and verbal)
- Certifications in Microsoft, Unix, Linux or Cisco will be considered an asset
- Flexibility/Availability for 24/7 shifts/services
- People-first approach and open environment to express your ideas
- Work-life balance and a hybrid work model
- Continuous training and development
- Opportunities to join innovation initiatives
- Ticket restaurant - meal vouchers
- Corporate laptop and equipment
- Corporate mobile phone subscription
- Health and insurance plan for you and your family members
- Employee consulting and guidance support
- Discounts on the services and products of our Group's companies
- Gift vouchers for major life milestones
- Special work schedule on summer Fridays and birthdays