Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a French Speaking Customer Support representative for a leading social media platform. If you have a passion for digital communication and enjoy engaging with users, this role is perfect for you!In this position, you will provide exceptional customer support in French, assisting users with their inquiries regarding social media features, account issues, and platform policies. Your communication skills and dedication to customer satisfaction will play a crucial role in enhancing user experiences and fostering a positive online community.Join a vibrant and dynamic team where you can grow your career while working with a trendsetting organization in the tech sector. This is an excellent chance to combine your love for social media with professional development!Responsibilities
Deliver outstanding customer support in French for social media-related inquiries
Troubleshoot issues and provide effective solutions to users
Educate customers on platform features and policies
Document customer interactions accurately and efficiently
Collaborate with team members to improve service and user satisfaction
Stay updated on social media trends and company developments
Requirements
Fluency in French and English, both written and spoken
Previous experience in customer support, preferably in the digital or social media sector
Exceptional communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work effectively in a fast-paced online environment
Familiarity with social media platforms and their functionalities
Team player with a proactive and positive attitude
Willingness to learn and adapt to new tools and processes
Benefits
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)
