German Speaker Travel Agent Remote based in Greece
Cross Border Talents
- Πάτρα, Αχαΐας
- Μόνιμη
- Πλήρης Απασχόληση
- Respond and record consumer inquiries/questions raised through free phone lines for customers;
- Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database
- Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
- Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
- EU citizenship or Greek Full purpose residence permit;
- C2 level in German
- Good knowledge of English (C1 level);
- Good computer skills;
- High School Diploma;
- Excellent communication and listening skills;
- Possibility of remote anywhere from Greece (6 monthly contracts)-Private Health & Life Insurance-1380 Euros gross monthly x 14 salaries-Signing bonus 500 gross in 2 installments (1st & 4th payroll)-25 days annual leaveAre you excited about this opportunity?Apply!!!