Customer Expert for Tech Brand in Crete - Danish - Chania

Dila Recruitment

  • Χανιά
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 1 μήνα
Position: Customer ExpertWork model: On SiteLocation: Chania, GreeceEmployment type: Full-timeWhat you will do:
  • Become a valuable ambassador, consistently exuding the company’s values
  • Utilize phone calls, e-mails and chats in order to identify, analyze and resolve technical issues
  • Provide accurate information on our client’s new and existing products and services
  • Identify and escalate situations requiring urgent attention
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Crete!
What you will bring:
  • Fluency in Danish
  • Very good use of English – both in written and spoken language
  • A deep interest in technology is a prerequisite
  • Work experience with a focus on tech support/troubleshooting is welcome
  • Highly developed soft skills, as well as a problem-solving mentality
  • Learning agility – you are capable of identifying the most important info in one situation, and efficiently applying it to another
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
  • Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
  • Free accommodation or extra accommodation bonus, throughout the entire employment period
  • Competitive monthly salary + 2 extra salaries per year
  • A generous bonus scheme
  • Fully remunerated training by certified instructors
  • Health care benefits and numerous other discounts
  • Consistent support for anything you may need along the way
  • State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • Professional growth & development opportunities within a multicultural, safe and fun workplace
Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Dila Recruitment