Customer Database Manager

ENTERSOFTONE

Αθήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 8 ημέρες

ENTERSOFTONE - Redefining Business Software in an AI-powered FutureENTERSOFTONE supports 90,000+ businesses with 1,500+ employees across 10 cities in 4 countries. We deliver Cloud, Web, and AI-driven solutions (ERP, CRM, HCM, WMS, e-Invoicing) to help organizations work smarter, grow faster, and leverage AI insights.We are looking for a Customer Database Manager to join our high caliber team.Your RoleAre you passionate about turning data into real business opportunities? We're looking for a Customer Database Manager who will analyze customer data from our CRM system and translate insights into actionable business opportunities.Your contribution to the success of the team

Analyze customer data from the CRM database to identify trends, patterns, and opportunities

Generate reports highlighting potential sales opportunities, customer behavior, and market insights

Evaluate qualitative and quantitative data to support decision-making

Support segmentation, targeting, and campaign analysis initiatives

Collaborate with marketing teams to propose and optimize targeted campaigns

Monitor campaign performance and suggest improvements based on data analysis

Your Qualifications & Skills

Bachelor's or Master's degree in Statistics, Mathematics, Data Analysis, Business Analytics, or a related quantitative field

2+ years of experience in data analysis, database management, or similar role

Strong hands-on experience with CRM systems, as well as advanced knowledge of Microsoft Power BI (familiarity with other BI tools is considered a plus)

Advanced proficiency in Microsoft Excel

Ability to present data in a clear and meaningful way

Excellent analytical and problem-solving skills

Detail-oriented and proactive, with a strong ability to translate data into actionable insights.

Ability to work independently and as part of a team

Nice to Have:

Experience in marketing analytics

Familiarity with reporting tools and dashboards

Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:Competitive remuneration packagePrivate health insurance planHybrid working modelOpportunity to work alongside people who are always eager to mentorTransportation with company's bus from central stationsFunded training & development opportunitiesCatering food services

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