Norwegian Technical Support

• A natural team player - we believe in supporting and developing our people,
• Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
• Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices.

• Fluent in Norwegian
• Working proficiency in English (C1 level)
• Excellent communication skills
• High understanding of IT topics such as storage, networking, windows/mac

• Listing Creation and Management: guiding merchants in creating and managing their GMB listings.
• Listing Verification: supporting merchants in getting their GMB listings verified and activated.
• Review Management: guiding merchants in requests related to reviews coming from customers (review removal requests, replying to customer reviews, etc).
• Search ranking: educating merchants on how Search ranking works.
• Listing Reinstatement: supporting merchants in getting their suspended or disabled GMB listings reinstated.
• Client G My Business Guidelines: Educate the merchants about the Client G My Business Eligibility and Data Quality guidelines and make sure that said guidelines are followed.

• Excellent benefits package
• Multilingual and excellent work environment to provide the customer service
• Extensive training
• Adaptation to Greek Culture and Greek language Courses,
• Internal employee incentives
• Located in an amazing office in Greece with excellent transport links
• Excellent relocation package with a great support system for non-local hires
• Extra Private Health insurance
• Enjoy life in Greece, there are loads of social & sports events

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