Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.We are seeking a Junior IT Specialist to support the day-to-day IT operations under the guidance of the Assistant IT Manager. This entry-level position is ideal for a motivated individual eager to develop their technical skills in a dynamic, guest-focused, and fast-paced hospitality environment. The role involves providing first-line support and assisting in the maintenance of the organization’s IT infrastructure.RequirementsResponsibilities
Adhere to and enforce IT policies and procedures.
Assist in maintaining all systems (servers, networks, endpoints, printers etc.).
Help install, configure, and troubleshoot software.
Provide technical support to guests and the organization.
Aid the implementation of projects from initiation to completion.
Support the maintenance and tracking of IT assets and inventory.
Contact vendors and service providers for support purposes.
Qualifications
Bachelor’s degree in computer science or IT (or a proven strong background).
2+ years of experience in IT support or help desk services.
Knowledge of cloud services such as Microsoft Azure and 365 is preferred.
Familiarity with Microsoft technologies, such as Windows server, Active Directory, and related components.
Knowledge of hardware, software and networking.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal abilities.
Ability to thrive in a team-oriented and proactive environment.
Previous hospitality experience is optional.
Strong English communication skills are essential.
BenefitsAt Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand, where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.