(Estonian & Russian) Customer Support Consultant (Greece, remotely)
SupportYourApp
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Communicate with hot leads and existing customers via outgoing calls and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Conduct market researches
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services
- Estonian and Russian C1 level and English (B2) is a must
- Experience in customer service or sales
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
- Experience with outbound calls
- Experience with CRM systems
- Fixed schedule, Monday to Friday 9am-5pm CET
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development