Groups & Events Planning Supervisor
Conrad Athens The Ilisian
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Achieve and exceed departmental targets and revenue goals for groups and events business, as agreed with Director of Groups & Events.
- Supervise and support the Groups & Events Planning team in day-to-day operations.
- Manage upselling and catering revenue targets.
- Monitor groups room blocks, attrition, cut-off dates and billing accuracy.
- Review event documentation (BEOs, groups resumes) for accuracy and completeness as per brand standards
- Ensure consistent communication with clients throughout the event lifecycle, from contract handover to post-event follow-up.
- Conduct pre-event planning meetings with clients and internal departments.
- Maintain strong relationships with returning clients and event planners to encourage repeat business.
- Collaborate with hotel operational departments to ensure successful event execution.
- Oversee on-site event execution when needed, ensuring client satisfaction and team coordination.
- Handle issue resolution during and after events in a prompt and professional manner.
- Bachelor’s degree in hospitality management, Business, or a related field.
- Minimum of 3 years’ experience in Groups and Events sales, event planning, or a similar role e within the hospitality industry, with a minimum of 2 years in a supervisory role
- Exceptional organizational and multitasking skills, with a keen eye for detail.
- Strong communication and interpersonal skills, with the ability to build relationships with clients and colleagues alike.
- Proficiency in Microsoft Office and hotel management software; knowledge of Delphi, OnQ and Opera is a plus.
- Strong communication and interpersonal skills in Greek and English; additional languages are a plus.
- At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand, where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
- The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.