Spanish Speaking Online Shopping Advisor

• Guide Spanish-speaking clients through the online shopping process, offering personalized advice tailored to their preferences.
• Provide assistance with product inquiries, order placements, returns, and exchanges via chat, email, or phone.
• Foster positive relationships with customers, ensuring outstanding service and support throughout their shopping journey.
• Stay informed about product offerings, promotions, and industry trends to enhance customer engagement.
• Collaborate with team members to continuously improve the online shopping experience.
• Document customer interactions and feedback to facilitate future improvements in service.

• Fluency in Spanish and English; knowledge of additional languages is an asset.
• Experience in customer service or sales, preferably in the fashion or retail sector.
• Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
• Strong problem-solving skills and the ability to handle inquiries professionally.
• Familiarity with e-commerce platforms and online shopping trends is desirable.
• Ability to work in a fast-paced environment while maintaining attention to detail.

• Private Health Insurance
• Training & Development
• Performance Bonus
• Transportation Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training

Patrique Mercier Recruitment By Ierotheos