Technical Support Consultant, Twinsoft a SOFTONE Company

SoftOne Technologies

  • Θεσσαλονίκη
  • Μόνιμη
  • Πλήρης Απασχόληση
  • Πριν 15 ημέρες
  • Κάντε αίτηση εύκολα
TwinSoft has been established in 2006 by a group of executives with strong knowledge and many years of experience in the hospitality market. TwinSoft is a leading POS software provider with more than 3500 installations deployed nationwide. Head Offices located in Thessaloniki and an authorized reseller network covering all major cities, ensure a high level of customer support.SOFTONE Group is one of the largest cloud-based business software providers in Greece and SE Europe. The Group consists nine leading brands (SoftOne, UNISOFT, PROSVASIS, Regate, IMPACT, cosmoONE, Global Sustain Technologies, Sunsoft and Twinsoft) , employs more than 700 professionals and counts more than 60,000 active customers.Twinsoft is looking for a Technical Support Consultant to join our high caliber team.Main Duties & Responsibilities
  • Provide technical support to clients via phone, email, and in-person
  • Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment.
  • Offering training and guidance to end users regarding the use of software and hardware.
Requirements
  • University degree in Computer Science or related field
  • Strong knowledge of Windows operating systems
  • Experience with troubleshooting hardware and software issues
  • Good understanding of networking concepts
  • Excellent problem-solving skills
  • Strong communication and customer service skills
  • Ability to work both independently and in a team
  • Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) will be considered a plus
Νιce to have:
  • Previous experience in IT support role will be considered a plus
Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:❤️Private health insurance plan and pension💰Competitive remuneration package🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor📖 Funded training & development opportunities🧘🏼‍♀️Psychological and Nutrition Support servicesOur core values and competencies define us every day and make us stand out:
  • We innovate
  • We are reliable
  • We focus on growth-development
  • We care about people
  • We approach our work on a systematic & organized way
Do you feel excited about the above? If, so, apply to this job opportunity

SoftOne Technologies