Customer Expert - Swedish - Greece

JUJUR

Αθήνα
Μόνιμη
Πλήρης Απασχόληση

Πριν 1 μήνα

Position: Customer ExpertWork model: RemoteLocation: GreeceEmployment type: Full-timeWhat you will do:

Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers
Resolve queries related to orders, refunds, delivery, and platform use
Deliver professional and empathetic customer service support across all service channels
Follow provided response templates and quality standards
Escalate sensitive and unresolved issues where necessary
Perform ad-hoc tasks as required by the project

What you will bring:

Excellent communication skills in Swedish
Fluent in English – both spoken and written communication
Previous experience is not required, but customer service background is a plus!
Strong written communication and typing skills
Confident with PC tools and multitasking between platforms

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (relocating only to Athens or Thessaloniki for support)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses

Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful.

JUJUR

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