Hungarian Speaking Customer Service for Social Media industry

• Deliver exceptional customer service in Hungarian for inquiries related to our social media services.
• Assist customers with account setup, content management, and troubleshooting issues.
• Provide guidance and best practices for effectively using social media platforms.
• Handle and resolve customer complaints in a timely and effective manner.
• Document customer interactions and feedback to enhance service quality.
• Collaborate with cross-functional teams to resolve complex issues and improve customer satisfaction.
• Stay informed about the latest trends and features in the social media landscape to assist customers effectively.

• Fluency in Hungarian and English, both written and spoken.
• Experience in customer service, especially in the tech or social media industry is preferred.
• Strong communication and interpersonal skills with a customer-centric approach.
• Technical aptitude with the willingness to learn about social media tools and trends.
• Experience with customer service software or platforms is a plus.
• Detail-oriented with strong problem-solving abilities.
• Willingness to work flexible hours, including weekends and holidays as needed.

• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...

Mercier Consultancy