French (Moroccan) Customer Service for Mercedes-Benz
Teleperformance
Αθήνα
Μόνιμη
Πλήρης Απασχόληση
Πριν 15 ημέρες
We are looking for bilingual French/Arabic speakers with Moroccan roots, already living in Greece, who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Your responsibilities: Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands Utilize phone calls, e-mails and chats in order to provide a seamless customer experience Respond to inquiries about products and services, offering expert advice on a range of car-related matters Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner Turn every customer into a happy customer! Enjoy your time in Greece What you will bring: Fluency in both French (Moroccan) and Arabic Very good use of English – both in written and spoken language A profound passion for cars is a big plus Work experience as a customer support/customer care representative will be considered an asset Highly developed communication skills A genuine problem-solving mentality and a deep sense of ownership Tech savviness and learning agility A positive attitude What we offer: Competitive monthly salary + 2 extra salaries per year Refer-A-Friend : Bring your friends and receive high bonuses! Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State-of-the-art premises, providing a great working environment with relaxing break areas The opportunity to work for a Great Place to Work-Certified Company Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
