Head of DevOps

• Building and setting up new infrastructure.

• Working on automated development and release processes.

• Ensuring that systems are safe and secure against cybersecurity threats.

• Perform Platform Cloud Architecture designs and implementations.

• Set up new development and production environments using Terraform.

• Deliver and maintain required AWS infrastructure following secure configuration practices using IaC.

• Manage and optimize cloud infrastructure, ensuring scalability, performance, and cost-efficiency.

• Maintain and expand CI/CD Pipelines: ensure Security and QA checks are in place to deliver quality artifacts.

• Implement and maintain automation tools for configuration management and deployment.

• Implement and maintain security best practices for infrastructure and applications.

• Design procedures for system troubleshooting and maintenance.

• Monitor system performance and resolve issues proactively.

• Troubleshoot and resolve infrastructure-related issues in a timely manner.

• Improve automation of operational processes (provisioning, replication, deployments, continuous integration).

• As a Senior role, define (SLIs, SLOs, etc.) and implement observability (metrics, alerts, dashboards, etc.) in collaboration with other teams and business parameters.

• Run support Platform Support tickets: help engineers configure their Apps securely; setup secrets following the right security policies; help engineers detect potential service problems on their deployments.

• Collaborate with the wider engineering team and the rest of the company to enhance, document, and establish processes and improve the operability and security of our system/services.

• Champion new technologies and enforce the best development patterns and practices aligned with company strategy, promoting these to the wider team.

• Provide architectural design support to teams in the initial phases of new services, and review any security concerns that may scale from those.

• Due to PCI Compliance requirements (being a regulated company) and as part of the Seniority of the role, resolve any issues around our Infrastructure.

• Implement system recovery and failover procedures.

• Hiring new team members.

• Annual performance review and setting the objectives for each team member.

• Mentor team members to ensure they remain at the forefront of technological advancements.

• Reporting directly to the COO.

• Strong written and verbal communication in both Greek and English.

• BSc in Computer Science, Engineering, or a relevant field.

• Strong knowledge of AWS and cloud services is preferred.

• 3+ years of experience as a DevOps Engineer or in a similar software engineering role.

• Experience managing a team.

• Proficiency with documentation, testing, and issue management tools (Jira, Confluence).

• Understanding of the software development lifecycle and various automation tools for developing digital pipelines (CI/CD pipelines).

• Some experience using and administering SCM solutions like Bitbucket/GitLab, etc.

• Experience working with relational or non-relational databases.

• Knowledge of infrastructure as code (Terraform, CloudFormation).

• Understanding of networking concepts and protocols.

• Some knowledge or experience with containers and container schedulers in microservice-oriented architectures.

• Experience defining SLO/SLIs and setting up observability systems.

• Experience using Linux systems from a user and admin perspective level, and understanding the main core UNIX principles.

• Experience with monitoring systems, such as Prometheus and Grafana.

• Experience implementing logging systems such as ELK (Docker logs drivers, Elastic Lambda, and Kibana).

• Ability to implement nominal access to a system with minimal permissions in the preferred cloud provider.

• A keen interest in DevOps engineering culture and practices.

• Ability to identify and communicate problems to the team.

• Eager to learn and work in a collaborative team environment.

• Effective pairing with other team members.

• Experience working in remote teams.

OKTO