Rider Communication & Engagement Senior Specialist

• Develop and execute comprehensive internal and external communication strategies to inform, engage, and empower riders
• Collaborate with cross-functional teams to ensure alignment of communication efforts with company objectives
• Monitor and analyze the performance of communication initiatives and make recommendations for continuous improvement
• Initiate and execute employer branding and engagement strategy initiatives, working closely with cross-functional stakeholders
• Evaluate feedback and translate it into actionable recommendations aiming at reinforcing rider engagement and culture
• Review, design, and execute benefits, reward, and recognition programs to enhance rider satisfaction and retention
• Localize and adapt global best practices in rider engagement strategy to suit local contexts and preferences
• Initiate CSR/volunteering activities to demonstrate our commitment to social responsibility and community involvement

• Bachelor's degree in Communications, Marketing, Business Administration, or a related field
• 4+ years of experience in developing and executing communication strategies, particularly in engaging diverse communities
• Strong project management skills with the ability to manage multiple initiatives simultaneously and drive them to successful completion
• Excellent written and verbal communication skills in both Greek and English, with a keen eye for detail and a knack for crafting compelling content
• Creativity and innovation in designing engagement initiatives and fostering a sense of community
• Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders
• Prior experience in employer branding, CSR, or volunteer management is preferred

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