Junior Network Operations Engineer (ΣΥΖΕΥΞΙΣ)
Adecco
- Ψυχικό, Αττικής
- Μόνιμη
- Πλήρης Απασχόληση
(ΣΥΖΕΥΞΙΣ)Job Description
- Responsible for Syzefxis call center activities
- Responsible for 1st and 2nd-level support activities for Syzefxis customers.
- Act as 1st level management escalation point for customer-related issues
- Cooperate with internal teams to succeed in best-supporting results and delivering the company's targets
- Cooperate closely with external partners to ensure technical issues' resolution within the required standards
- Manage technical incident reports
- Experience in telecommunications or Computer Systems or Computers networking and Internet services is considered a plus
- Excellent oral and written communication skills in English language
- Good knowledge Microsoft windows and MS Office programs
- Excellent knowledge of xDSL technology and DSLAMs, as well as Transmission/ Transport and IP Networks
- In depth end to end knowledge of fixed voice/ Internet telecommunication network operation
- Friendly and challenging working environment
- Opportunities for further development in a multinational environment
- Competitive remuneration package
- Hybrid working model
Jobfind