B2B Sales Representative
Elpedison
- Αθήνα
- Μόνιμη
- Πλήρης Απασχόληση
- Present, promote and sell company‘s products, services and special offers to prospective and existing customers.
- Implement sales strategy through direct channels for the Small Medium Enterprises Business Customers segments.
- Act as an ‘Energy advisor’ by providing solid analysis and information regarding the company‘s products offer and services and by performing cost-benefit and needs analysis of potential/existing customers to meet their needs.
- Cross and upsell products and services at every given opportunity.
- Prepare sales contracts and monitor the contract procedure.
- Keep up to date with the company‘s latest products & services on offer and competition‘s products & services and Greek energy market trends and updates.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through local market scanning, taking benefit of leads, cold calling and D2D approach.
- Create routing plan in collaboration with the SMEs Sales Manager, the Store manager and HQ.
- Reach and exceed personal sales targets, lead generation management targets and KPI s
- Know and apply the data protection laws when and where relevant
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Analyze the territory/market’s potential, track sales and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Proactively identify areas of improvement and suggest promptly them to the SMEs Sales Manager, to the Store manager and to HQ.
- Identify and assess customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives. Handle and carefully respond to customer inquiries, by providing excellent customer service through active listening.
- Provide customer feedback to the SMEs Sales Manager, Store Manager and HQ.
- Help customer make selections by building customer’s confidence, offering suggestions and opinions
- At least 2 years experience as a B2B sales representative
- A bachelor degree in Business or Social sciences will be considered an asset
- Sales skills, initiative and effectiveness
- Responsibility and consistency.
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, communication and negotiation skills.
- Multi-tasking, Prioritizing, time management and organizational skills.
- Strong contact handling skills and active listening.
- Team spirit and positive mental attitude.
- Advanced MS Office skills
- Competitive salary
- Performance-based variable pay 💰
- Ticket restaurant card 💳
- Transportation reimbursement ⛽
- Private Health Insurance coverage 🩺
- Pension Scheme
- Home electricity and natural gas discount ⚡
- Continuous learning & upskilling opportunities and access to our premium online training platform 📚
- One extra day of paid time off
- Reimbursement for your athletic activities 🥈
- Unlimited fruits and snacks at the office 🥜